FAQ

Yes, we respect your privacy. We handle your personal information in accordance with our Privacy Policy and take appropriate measures to protect your data.

If you need to change your shipping address, please contact our customer support team as soon as possible. We'll check if it's possible to update the address before the shipment is processed.

We apologize for any inconvenience. Please contact our customer support team immediately with your order details and a description of the issue. We will assist you in resolving the problem promptly. To ensure that any potential damage or missing items are promptly addressed, we kindly request that you record a video while opening your package. This will assist us in efficiently resolving any issues you may encounter.